On January 26, 2011, we had the worst snow storm this winter. My car had broken down around 5:15pm, during the height of the storm, on the corner of Westfields and Walney. I immediately called AAA for assistance. The traffic was so backed up because it was snowing so hard and people were stuck on the hill there by the creek. AAA called me back and told me that they would send someone but all they would be able to do was push me off the road and I would have to get someone else to take me to a hotel because the weather was so bad. I told her that I lived in Silver Spring, MD and no one would be able to do that. About ½ hour later, Brian called me on my cell phone. He asked me how I was doing and told me that he and Adam were on their way but the traffic was really bad and I was stuck on a 2 lane road. Three and a half hours later, Brian and Adam arrived to help. They had parked the tow truck and came in their personal vehicle to help me. They immediately got me into their truck while they worked to get my car started. One of them drove it almost up the hill (that everyone was stuck on) and they tied on a rope to pull the car the rest of the way. During the 3 ½ hours it took for them to arrive, they called me twice to make sure I was alright and to let me know they were still coming. I am extremely grateful that these two individuals, angels, came to my rescue. Your company is very lucky to have these two dedicated people working for you!! Thank you both again so much!!!
-Linda C.