Advanced Automotive Blog: Expert Insights on Auto Maintenance and Repairs

On January 26, 2011, we had the worst snow storm this winter. My car had broken down around 5:15pm, during the height of the storm, on the corner of Westfields and Walney. I immediately called AAA for assistance. The traffic was so backed up because it was snowing so hard and people were stuck on the hill there by the creek. AAA called me back and told me that they would send someone but all they would be able to do was push me off the road and I would have to get someone else to take me to a…

I have always contacted Triple A when I was dissatisfied with a service, so now I am conacting you to tell you about truly exceptional Triple A road service. Within 10 minutes of having contacted Triple A to request road service several weeks ago in February, Tim Region contacted me to let me know they were on their way with a tow truck. He was very pleasant, and receiving a call that rapidly was the ultimate in responsiveness. Within 20 minutes, Tim and his co-worker, Al Spiller, both from Advanced Automotive, Inc had arrived. They were completely prepared to tow…

Al, I appreciate your help on Monday when my Acura tire blew out on Fairfax County Parkway. I was so fortunate that you arrived so quickly and that you were so efficient and polite. I also called AAA and told them that your service was outstanding. Thanks again. -Cheryl G.